(EN) How to change the name and avatar of the Lara app in Teams

Creada por Mateo Giani Gelpi, Modificado el Vie., 31 Jul. a las 11:14 A. M. por Jesica Melo

⭐ Objetivo

Provide the English guide to changing the name and image Lara uses in Microsoft Teams.

⏰ Cuándo aplica esta guía

Before launch, if your organisation wants the assistant to carry its own brand.

⚙️ Paso a paso

Lara AI’s avatar in Microsoft Teams can be customised: you can change both its name and image.

IMPORTANT: This configuration must be completed by an administrator of your company’s Microsoft Teams account.

In the Teams admin centre, use the left-hand menu to go to Teams apps → Manage apps. https://admin.teams.microsoft.com/policies/manage-apps
Search for the Lara AI app in the app search bar:
Select it and click Customise:
Here you can customise the name that will be shown to employees, the app description, and the app image (you’ll need to upload an image file of your choice).

You must upload two icons

IMAGE 1: Color icon

The color version of the icon is displayed in most Teams scenarios and should be 192x192 pixels in size. The icon symbol (96x96 pixels) can be any color, but must be on a solid square or completely transparent background.

Teams automatically crops the icon to display a square with rounded corners in several scenarios and a hexagonal shape in bot scenarios. To crop the symbol without losing any detail, you should include 48 pixels of margin around the symbol.

png format

IMAGE 2: Outline icon

The icon must have a size of 32x32 pixels. It has to be a white icon with a transparent background (no other colors allowed). The outline icon should not have any additional margin around the symbol.

png format

5. Finally, select Apply — and you’re all set!

IMPORTANT: Changes to Teams apps can take up to 24 hours to take effect.

If you have any questions or inconveniences, please contact us via email at support@meetlara.ai.

✅ Buenas prácticas

Decide the name and image before launch.

Use a square image that stays readable at avatar size.

Keep the same name across every channel and every internal communication.

⚠️ Errores frecuentes

Changing the name after launch without telling anyone.

Using a name that can be mistaken for a real person.

Customising Teams only, so the same assistant appears with two different names.

❓ Preguntas frecuentes

Does this change the name in other channels? No. Each channel is customised separately.

Do I need to reinstall the app? No.

Is the Spanish version identical? Yes.